FAQ

Terms and Conditions (“Terms”)

Last updated: March 27, 2017

TERMS & CONDITIONS

Please read these terms and conditions carefully before using the
​NOT SEEN STORE.

This website is owned and operated by Not Seen Store (Pty) Ltd.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. This Terms & Conditions agreement is licensed by TermsFeed to Not Seen Store.

LINKS TO OTHER SITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Not Seen Store.

Not Seen Store has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Not Seen Store shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

BUYING PRODUCTS ON OUR WEBSITE

By placing an order with the NOT SEEN STORE Web Store you acknowledge to have read and agreed to these Terms and Conditions.

If you are unhappy with any aspect of these, then you should contact us at ​notseenstore@gmail.com before placing your order with us.We must receive payment of the whole of the price for the goods that you order before your order can be accepted.

Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email.​address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.

DELIVERIES & RETURNS

​Orders received ​will be shipped collectively during the same week. If an order is received on a Friday after 12pm it will be shipped the following week.

Our shipping rates are calculated based on the estimated weight and size of the items. We use services from Fastway for local shipping and South African Post Office for international shipping.

​SOUTH AFRICAN CUSTOMERS

For all shipping inside the ​South Africa ​we use ​Fastway registered delivery. A tracking number will be provided on the day the order is sent.​


INTERNATIONAL CUSTOMERS:

For all International purchases we will use South African Postal Services.

​For international shipping we have set a standard rate for all orders. This cost is added to the total price of the order.

A tracking number will be provided on the day the order is sent.​

ESTIMATED DELIVERY TIMES AND COSTS:

Estimated delivery times are 1-3 days for South Africa , ​10-15 days for the ROW. If you would like clarification on shipping prices or times please contact us at ​notseenstore@gmail.com.

PAY

We accept payment via Paypal, Payfast and Snapscan​. This means the price you see is the price you will be charged.



RETURNS

We do not accept returns or refunds. If you are unhappy with the product in any way please contact us at notseenstore@gmail.com.



ACCURACY OF CONTENT

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the
colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser
software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their
prices as advertised on this website. To the extent permitted by applicable law, we disclaims all warranties, express or implied, as to the
accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage
which may arise from the use of any of the information contained in any of the materials on this website.